FAQ

Default solution folder, feel free to edit or delete it.

Why does the API not work with iOS devices?
Unfortunately, Apple doesn't allow straightforward access to either Cell Tower or WiFi information that is required for LocationAPI to work. You can ...
Wed, 27 May, 2015 at 11:47 AM
What devices do you support?
We support any device / platform that can give you any or all of the following data: Scan for available WiFi networks Scan for visible Cell Towers ...
Wed, 27 May, 2015 at 11:46 AM
I'm getting connection timeouts to the API
Please raise a support ticket with us along with the following information: Run these commands on your server (change the endpoint to the one you use)...
Thu, 28 May, 2015 at 8:44 AM
How to change the tagged Credit Card in PayPal?
You'll have to login via your PayPal account and add a new card. After that, you could follow the steps here to change your default payment method for y...
Wed, 7 Oct, 2015 at 3:15 PM
How do I change the credit card used for billing?
If you'd like to change the card on file, reach out to our support team and we'll help you. The process usually goes like this: - we ca...
Thu, 12 May, 2016 at 2:48 PM
What type of response times can be expected from the geolocation API?
Response times are typically between 50-200ms. Variables that can impact this: Type of input query: A query with 3 cells will be a bit faster than a query...
Fri, 3 Sep, 2021 at 3:38 PM